Services
Daily housekeeping
Baggage storage
24-hour front desk
Shared lounge/TV area
Meeting/Banquet facilities (Paid)
Wake-up service
Laundry (Paid)
Room service
Ironing service (Paid)
Bathroom
Toilet paper
Towels
Private bathroom
Toilet
Free toiletries
Hairdryer
Shower
Bath or shower
General
Designated smoking area
Air conditioning
Smoke-free property
Family rooms
Facilities for disabled guests
Tile/Marble floor
Elevator
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Delivered food covered securely
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Safety features
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Media & Technology
Flat-screen TV
Cable channels
TV
Telephone
Physical distancing
Physical distancing rules followed
Cashless payment available
Contactless check-in/out
Safety & security
Fire extinguishers
CCTV outside property
CCTV in common areas
Food & Drink
Breakfast in the room
Minibar
Restaurant
Bedroom
Linens
Wardrobe or closet
Accessibility
Wheelchair accessible
Upper floors accessible by elevator
Kitchen
Cleaning products
Room amenities
Socket near the bed
